Hotlines

Judge Baker Children's Center Child-At-Risk Hotline at
1-800-792-5200.
For reporting suspected child abuse or neglect in Massachusetts, 24 hours a day.

Childhelp's National Child Abuse Hotline
1-800-4-A-CHILD (1-800-422-4453) (24 hours a day)
The Childhelp USA® National Child Abuse Hotline is dedicated to the prevention of child abuse. The hotline is staffed 24 hours daily with professional crisis counselors who utilize a database of 55,000 resources. Communication in 140 languages is available through state-of-the-art technology that also makes possible three-way conversations with the counselor, the caller, and the nearest assistance. Call if you need help or would like to talk with someone, or if you want to report child abuse or need information about making a report.

Parental Stress Line -- A 24-hour hotline in Massachusetts
1-800-632-8188
When the stress of parenting becomes too much, turn to the Parental Stress Line for support and guidance. A 24-hour hotline, the Parental Stress Line is staffed by trained volunteer telephone counselors who care and are concerned about the preservation of families.

Parents Helping Parents (PHP) 1-800-882-1250
A self-help program for parents who want to improve their relationships with their children. PHP relies on specially trained volunteers from professional health and human services to help guide discussions, suggest referrals to other services, and provide assistance when needed.

Girls and Boys Town National Hotline
1-800-448-3000 (24 hours a day)
Callers talk to highly-trained, professional counselors who listen and give "right now" answers. They're sympathetic people who have expertise dealing with these and other problems: depression; suicide; running away; parenting problems; relationship concerns; physical, sexual, and emotional abuse; chemical dependency; mental health; anger; aggressive behavior.

The Parent Line (United Way of Massachusetts Bay)
1-617-421-1789
The Parent Line offers parents and other caregivers quick, up-to-date parenting information on everything from nutrition to discipline and pregnancy. After hearing a pre-recorded message, callers can choose to speak directly with one of our trained, volunteer specialists. Parent Line messages are available in both English and Spanish.

First Call for Help (United Way of Massachusetts Bay)
1-800-231-4377.
First Call For Help provides information and resources to any caller who needs help but does not know where to turn. Using a database of over 3,000 up-to-date services, trained volunteer telephone counselors can locate resources for you and advocate with other agencies on your behalf. Information is available on support groups, employment, housing, fuel assistance, and many other basic family needs.

Health Helpline (Health Care for All)
1-800-272-4232.
If you have questions or problems getting health care, call Health Care for All's Free Helpline. The Helpline answers people's questions about the health care system and provides information and makes referrals to appropriate resources. The Helpline is an independent consumer resource that is free and available to anyone. Para recibir información en español, llame al 617-350-6207.